Yelp Opens Doors To Customer Conversations
May 28, 2008 –Yelp could potentially be one of the most powerful tools in your search arsenal. It is one of the best places to get reviews, and it is a great way to interact with your customers.
Tweets:
- Have you discoverd Yelp yet? It has great tools for businesses http://biz.yelp.com. It let’s you join in the conversation about your biz.
- Respond to customers on Yelp and help out with any concerns that they have. Be real, don’t get defensive about negative reviews.
- If Yelp works for you, think about getting more involved. Use their sponsorship program to update customers on sales and other events.
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